HOW CAN WE HELP YOU?
Shipping & Returns
- Free Economy Shipping on all orders
- Free Returns on all items
- Gift wrapping available at checkout for a nominal fee.
You can estimate your order’s arrival date by adding the expected time it takes an order to leave our facility (1-2 business days) and adding the time it takes a package to travel from our facility to your destination address, based on the shipping speed you’ve chosen.
Each piece is placed in a craft, cotton lined jewelry gift box, then wrapped in bubble pack and boxed. Shipments are insured to their full value. The order is sent with care instructions, line postcards and a packing slip. Gift wrapping is available, for a small fee at checkout. Gift messages, also available at checkout, are always free.
No. Your order will include a packing slip showing the image, style number and quantities of the item/s ordered and no pricing information.
Yes. You can choose a faster shipping service at checkout at an additional cost. 2-Day and Overnight shipping can be expensive and you will be quoted the cost before placing your order.
Orders placed after 2 pm EST will likely ship the next business day. Orders placed after 4 pm EST WILL ship the next business day.
Items ordered from Yoolie’s are subject to sales tax only when orders are shipped to a New-York State address. The tax is calculated on the total selling price of the order including (if applicable) gift wrapping and shipping.
Your card will be charged for the full amount when you submit your order.
Sometimes. We try and ship fast and you’ll be able to cancel your order as long as it hasn’t been shipped.
Remember, we also offer free returns.
Yoolie’s work is designed in Israel and Brooklyn and exclusively made in our Brooklyn , NY studio.
Fill out the Contact Us form with the order number and let us know in a few words what went wrong and we will make sure to make it right.